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Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Ian, Sheerness101010107 April  2020
Although initially out of stock they still arrived in good time. The quality is exceptional and they were easy to cut to size. A fantastic addition to our property. Would recommend both product and company. Extremely satisfied with my purchase.
Jacqueline, Haverhill1010101012 April  2020
Very pleased exactly what we wanted. We had to cut to size so took longer than expected to make but finished product is great. Instructions not the clearest so little patience required but not too difficult
JOANNE, NOTTINGHAM1010101031 August  2020
Very pleased with the quality and your service. Iíve ordered 3 of these now 2 for my holiday lodge and 1 for my sister as a treat from me because she loved mine. Thankyou team kind regards Joanne and#128077;and#128077;and#128077;and#128077;and#128077;
lewis, eastleigh10910106 October  2016
Joy, Ruthin910101022 May  2020
Thank you for your help when I had missed my delivery! Thrilled with fly screen! Have left a review on trust pilot!
Mary, Wroxall, Ventnor10991013 August  2012
5 star service
Sarah, Belford1099103 June  2015
Arrived very quickly, no assembly necessary and very easy to attach to the door frame- wish I'd bought one years ago no more birds of flies in the house - dogs can come and go
Janet, Harleston1010997 June  2020
We are very pleased with this item.
Diana, Hampshire10108102 August  2020
Very satisfied
Patricia, Cocoa Beach10991011 December  2020
Andy, Barrow upon Humber10107102 August  2015
Very easy to fit and adjust to length of door opening. The screen is heavy, but this works to my advantage as I get very few flys intoy home, also the chain link hardly ever gets caught in the door
Linda, Great Yarmouth9991026 May  2017
Very happy with product, have used before. Fast delivery, well packed. Impressively speedy, helpful reply to my email query. Highly recommend.
Margaret, Bedford9991027 June  2019
derek, bridlington1098106 July  2020
just what we wanted. We have recommended the item to friends.
Keith, Pulborough1089913 May  2013
Best price by far, well packed with very fast delivery.
kim, Atlanta10971022 May  2014
Got here very quickly. Would've liked to purchase it in the USA. Do you need a USA distributor David Kenley +1 404 218 1845
john, cardiff999926 June  2014
cliff, blackpool9981015 May  2017
Good for what you pay
Eleanor, Chester999912 March  2018
Super fast delivery good quality goods definitely recommend and#128522;
Mary, Exmouth999926 May  2018
Janet, Sunderland999931 March  2019
Nicola, Hastings99995 April  2019
joseph, saltburn99991 May  2019
john, ROTHERHAM99991 July  2019
Sheila, Sandhurst99991 June  2020
Service and goods were as I was led to believe they were. Totally satsfied. Thank you.
Catharina, Grimsby8109929 April  2021
A fantastic heavy duty fly curtain , heavy good looking strings its connected on a metal strip but would be nice it be send with a fixing kit where you can lift it off of need , we had to screw it to the doorframe now
dave, st ives1088924 April  2013
great delivery less than 2 days good quality item have recommended to friends
Francis G, Grove989924 January  2017
Will not make it up until new door is fitted later this month
Francis G
Roy, Thame89997 April  2017
Fitting instructions could have been a little clearer. Not quite sure how hinges are fitted also how this affects packing out of frame to clear door handle
Robert, AMLWCH998926 June  2019
Item fitted on the day of receipt and is performing well. Slightly more overlap and ballast weight would make the screen even better, otherwise very good
Karen, Chester-Le-Street9107916 June  2020
Problem solved!
Jayne, LEEDS9971020 March  2021
Chris, Preston998925 July  2021
Pauline, Crick1087928 July  2013
Barbara, Swansea997917 August  2013
I was very happy with the service and the goods and would certainly recommend your company.
Gillian, Bath988918 June  2014
The instructions are difficult to follow - I had mine put together and fitted by a tradesman and this was his comment. As an end result - it is perfect for us.
joan, Strathaven98895 July  2014
Instructions poor anyone with no practical abilities would find it difficult to assemble.
Janet, CHESTER799915 December  2014
Item delivery was delayed - due to Christmas period. The quality, price and service of the item was very good. We would certainly use and recommend this site.
Patricia M, Rogart998827 April  2015
maureen, over799915 June  2015
susan, aylsham898920 July  2016
Brilliant door curtain. Easy to install although a bit pricey I think good value for money. Thank you.
Paul, Hartlepool988922 April  2020
Keith, Northwich988917 March  2021
Installed it shortened the width shortened the length all within two hours of receiving the screen the customer service team were great Thanks
Janice, Brampton8107916 April  2021
Only complaint is the end pieces will not fit on the top bar.
Bridget, Dedham997922 July  2021
Euan, Gilberdyke, Brough997914 April  2022
Does what it says on the tin and looks well on the door
Shirley, Southam7108826 April  2016
John, Poole987914 May  2019
Installation instructions are not very precise.
Sue, Minehead888918 August  2019
The door fly screen was just as described and works very well. Delivery was prompt.
David, Hayling Island988816 April  2021
William, Bexhill-on-Sea88887 June  2014
Overall very happy with product and time it took to arrive. Only minus would have been the cost of p+p costs which for a medium sized item seemed a tad expensive..
Kim, Glasgow97799 May  2016
Two of the mesh inserts are not straight therefore run to the side and look squinty - spoils the look!
bryan, lowestoft996831 May  2016
product up and working as wantes
Paul, Hayling Island987824 February  2018
Anna, stevenage995918 September  2018
Michael, Ashbourne977912 April  2020
Norman, STILTON897817 May  2020
Robin, Welton897815 August  2020
Good quality goods delivered within reasonable timeframe
nicholas, talaton788822 February  2013
Christopher, Augignac887824 July  2013
Screen is erected and we are very satisfied with your service
Victoria, Ashington987721 April  2016
I like the product, thank you. I found communication to be a little slow and we employed a handyman to assemble the doors and install them- the instructions were quite difficult to follow. Perhaps a you-tube tutorial link for how to put it together would be a good idea. Thanks
Ann, Barnsley976928 July  2018
The item was not as sturdy as I expected for the money. Having said that it does the job perfectly would have liked 3 magnets on door instead of 2. Tried ringing to buy extra magnet,no joy and no call back after being promised someone would ring back next day
Eric, MELKSHAM897713 March  2019
Magnetic catches could be a bit stronger
DAVID, SOUTHSEA888725 August  2020
Stuart, Poole976926 March  2022
maureen, Stowmarket878718 June  2019
Very pleased with screen door once we had hung it but screwing it together was a challenge.
Katrina, Dunmow97681 March  2021
The instructions were in French. There was no tool to insert the pet screen, this is far thicker than the standard and the tool provided didnít work. The frame overall was pretty flimsy, the screws for the magnet plate inhibited the magnet getting purchase. Overall it does the job but in my opinion itís a little overpriced.
Andrew, Royston877725 May  2018
It says on instructions , pictures only , that it takes 1 hour of assemble, complete joke , more like 5 hours , if you factor in the confusing pictures, nightmare , so so confusing , if you try and assemble with your wife it could be the very last thing you do as a couple , incorrect amount of screws , and types, I consider myself as a reasonably handyman about the house,just ask the wife , but this was the most frustrating experience I have ever had , instructions rubbish , better to wing it , just spend some time working it out , before you start cutting .
alan, NEWCASTLE UPON TYNE787712 May  2019
Sara, Telford877725 May  2021
I would of given higher score as frame and screen very good but magnets aren`t sufficient to keep cats in. They were able to push it open so not doing what I wanted. So I can leave door open my neighbour has put blot on it so at least I can have fresh air coming in house but I have to go out front door and round passage to open it up which isn`t ideal
Alan, Birmingham106761 September  2021
dawn, Hendon88579 July  2013
Postage charge is very expensive
Ian, Ashford86774 February  2017
Instructions vague and components list not included - guesswork was required resulting in wrong screws being used in places and bottom panel not being installed correctly
Malcolm, Cheadle777715 May  2019
A close up view of the hinge fixzing would have been helpful.. With perhaps a few words in English
Robert, Crawley777716 May  2019
Instruction for measurement and cutting the four uprights could be clearer due to the fact that you have to divide the opening measurement by 2 and then deduct the suggested figure. I think that two of the upright extrusions should be slightly thicker to allow for the hinges to have more to Ďbiteí into. The screws for the handle and the kick plate should be painted white. I have painted mine which looks 100 times better.
Richard, Birmingham775728 July  2020
julie, Bingley774516 June  2020
david, Dunstable104458 July  2021
Phillip, Downham Market655716 May  2022
Penny, Wiveliscombe, Taunton447728 September  2020
Pamela, Maidstone75452 August  2021

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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at have been rated 4.02 out of 5 based on 99 user reviews.