DeliveryWhere possible, orders will be sent out the same day as being received on a next day or 1st class recorded service. We cannot, however guarrantee this and you should allow 5 days for your order to reach you. Where items are out of stock, we will notify you by e mail.
Delivery charge is £7.99 to mainland UK excluding the Highlands of Scotland. Orders outside our normal delivery charge area such as Northern Ireland, Scottish Highlands, and offshore islands will depend on weight and destination. Please email firstname.lastname@example.org or telephone 03330 113197 for delivery cost in these areas.
Orders to France, Spain and Italy, charges start at £14.40 (inclusive). We do ship to other countries, just email or give us a call for a quote.
We cannot be held responsible for delays in delivery where caused by any third party.
Deliveries require a signature so please ensure someone is available to accept the order at the delivery address.
Deliveries can be made to works addresses or to neighbours or family addresses if required.
If you require orders to be left without signature and left in a "safe" place, we can do so but the responsibility of safe receipt of the goods passes to you and no claims of non-delivery will be accepted.
If the order is incomplete, the customer must notify us within 7 days of receipt of the order. If the order is damaged, we must be notified us within 48 hours of receipt.
Items carrying a manufacturers guarantee that become faulty, will be repaired or replaced under the terms of the guarantee. The customer will be responsible for cost of return of the items.